
If not already in place, SAM (Software Asset Management) responsibilities need to be assigned within the team. The Data Collection phase is usually the most time consuming and resource intensive phase for your organization. However, emphasis will be mostly on Toad and SQL Navigator installations. The product scope typically encompasses all Quest software products. Any information shared outside of your contractual obligations may have negative repercussions on your organization. It is critical to get a clear understanding of what is required and mandatory by rule of law. It determines the reach of the audit, from headquarters to subsidiaries to servers and workstations potentially making use of the software. It generally is the first sit-down with the auditors and decides the tone of the entire process. The Kick-off & Audit Scope phase determines how invasive the audit will be. All phases have an equal weight in determining the final outcome of the audit. Independent of the model, Quest audits typically include four major phases. The level of inquiry, effort and time spent is set by the audit model, self-audits being the least intrusive and easiest to execute.

These can be self-audits, audits led by Quest’s own license compliance department, third party audits typically led by one of the Big 4 (Deloitte, PWC, EY or KPMG) or a combination. Quest performs different types of audits, which vary depending on the type of the engagement and party responsible for carrying it out. This article is meant to provide a quick overview and prepare you for the moment when you’ll receive an audit letter from Quest. Word on the street is that their involvement in Quest has had a similar effect, take the Nike lawsuit as an example. Francisco Partners, former owner of Attachmate Corporation, is notoriously known for their aggressive compliance practices with rapid legal escalations. Since its acquisition Quest’s compliance program is in motion with a notable increase in volume of audit campaigns.

Four years later Francisco Partners and Elliott Management Corporation acquired Quest Software together with Dell Software and relaunched the two entities as Quest Software. Other offerings include software as a service security cloud backup and recovery and offerings for AWS and Microsoft Azure cloud management. Quest is best known for their database product Toad.

Quest Software is a software company founded in 1987, with headquarters in California and 53 branch offices in 24 countries.
